Shipping Policy
Fast, Reliable, and Transparent Shipping
At Duo Rings, we know you want your sparkle as soon as possible. We strive to process and ship all orders within 24 hours of purchase (excluding weekends and holidays).
Shipping Rates & Estimates
| Destination | Service | Estimated Time | Cost |
|---|---|---|---|
| United Kingdom | Standard Tracked | 5-8 Business Days | Free |
| United Kingdom | Express Shipping | 5-8 Business Days | Free |
| International | Global Tracked | 5-8 Business Days | £1.99 |
Order Tracking
Once your order ships, you will receive an email notification containing your tracking number. Please allow up to 48 hours for the tracking information to update in the carrier's system.
Customs & Import Fees
For international orders outside the UK, please note that your shipment may be subject to import duties and taxes once it reaches your country. Duo Rings is not responsible for these charges if they are applied.
Where is my order?
If you haven't received your order within the estimated timeframe, please contact our support team at Customerservice@duorings.uk with your order number, and we will investigate immediately.